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If running from CHILI publisher 6.5 or lower, first update CHILI publisher to 6.6
CHILI publisher 6.6 will not function properly if the instructions below are not followed. You can always downgrade back to 6.5 if you are having issues.
Download the win64 version of the GhostScript you wish to update to.
We suggest: https://github.com/ArtifexSoftware/ghostpdl-downloads/releases/tag/gs1000
Only download win64
Install the version of GhostScript you downloaded.
Find the bin folder that GhostScript installed and copy the path location,
For example, 10.01.0 is at C:\Program Files\gs\gs10.01.0\bin.
Create or edit the two environments ChiliService_GhostScriptPath and ChiliWeb_GhostScriptPath to both point to the new bin path
We suggest setting System variables for ease.
If you don’t know how to do this, there is a small guide below
Restart IIS and ChiliService (a windows service).
Test by uploading a PDF to your Assets folder in the BackOffice, a preview should be generated for the uploaded asset. If a preview fails to show, wait 5 minutes and log back into the BackOffice and find your asset. If a preview still does not show, check your environment variables to make sure they point to the right paths. If the environment variables point to the right path, then something else is wrong, restore your old GhostScript by changing environment variables back to the old GhostScripts bin folder path and test again. You can then create a support ticket giving us RDP access to your server.
Creating a support ticket without giving
If everything works, then you're good 😀
Uninstall the older GhostScript installations (32 and 64 if you have them both installed) after verifying that the update is successful.
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