Information Classification: External Restricted.
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Moving your CHILI installation to another server?

Owned by Bram Verniest (Unlicensed)
Last updated: Nov 16, 2023 by Bram Verniest
1 min read

With the End of Life of CHILI publisher (On Premise) this information is obsolete, and only kept as reference.

CHILI publisher now lives on as GraFx Publisher in the platform of CHILI GraFx

 

At some point you might want to move your existing CHILI installation to new (cloud) infrastructure. To do this, you must contact CHILI support because this is not an action you can do on your own.

It actually requires a re-installation of the CHILI software and then a move of your data (environments, documents, assets, ...). Attempting to move the installation manually by copying directories or any other method will result in a non-working installation and cannot not be supported.

To request a move of the installation: please open a new support ticket via the support platform with all the necessary information for our support team to perform this move.

Step-by-step guide

  1. Create a support ticket

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All information on this page must be treated as External Restricted, or more strict. https://www.chili-publish.com/security