Upcoming User Permissions Update on August 31, 2024

On August 31, 2024, we will be conducting a scheduled maintenance to migrate user permissions to a more efficient system. This update aims to improve overall performance and enhance security for our services on www.chiligrafx.com.

This document outlines the details of the maintenance, its impact on our services, and what you can expect during this period.

Key Information

Date: August 31, 2024

Time: 5:00 PM - 6:00 PM CEST

Duration: Approximately 1 hour

Impact: Users may experience login issues or limited access to applications on www.chiligrafx.com

Purpose: We are migrating user permissions to a more efficient system, which will result in improved performance and security.

Impact on GraFx Applications

1. GraFx Publisher:

   • Website and application integrations will not be affected.

   • Access via www.chiligrafx.com may be limited during the maintenance window.

2. GraFx Studio:

   • Website and application integrations may experience disruptions due to the connection between integration users and the GraFx Platform.

Action Required: If you do not have a Studio integration, no action is required on your part. However, we recommend planning your work on the GraFx Platform accordingly to minimize any potential inconvenience.

We appreciate your understanding and patience as we work to improve our services. If you have any questions or concerns, please don't hesitate to contact our support team at support@chili-publish.com.