License Verification Changes Coming April 15, 2025

On April 15, 2025, there are two significant changes that may affect your CHILI publish software:

1. Change of IP Address: Our licensing server's IP address will be migrated to Cloudflare and will now be served from Cloudflare's IP addresses: https://www.cloudflare.com/ips/. This change does mean the IP address will now be dynamic and load balanced between multiple IPs. Please add these new IP addresses to your security configurations if you currently use our old static IP (13.93.34.128) for firewall whitelisting. Post-change, the old IP will no longer be functional, potentially triggering a shift to "trial" mode in your CHILI server, affecting some features.

Action Required

1. Check with your IT Team

• Verify if your security setup restricts traffic based on our IP address.

2. Update Security Settings

If you verify that your security restricts traffic based on IP address, then please do the following:

• Include the new IP addresses (https://www.cloudflare.com/ips/) in your settings prior to the change. You need to maintain both the old static IP and the new dynamic IPs until the switch.

• We recommend using domain names (my.chili-publish.com and licenseservice.chili-publish.com) over IP addresses for easier management.

Summary

These changes, involving our licensing server's IP address, will take effect on April 15, 2025. We apologize for any inconvenience and appreciate your cooperation. Please contact us regarding queries, but keep in mind that we do not provide IT services; it will be up to your teams to verify and resolve any challenges related to the change in our IP address. Thank you for your prompt attention to this matter and for using CHILI publisher.